Law Clerk – Quality

Job Description

Job Ttitle: Law Clerk – Quality

Company: American Express
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Description: Job Description:You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The Global Litigation & Investigations Team at American Express is seeking a Law Clerk- Quality to support the Subpoena Response Unit. Under the general supervision of Counsel, the responsibilities of the Law Clerk-Quality include, but are not limited to, the following:

• Enforcing quality standards and refining quality control processes for legal order processing.
• Supporting business self-testing and other required quality control programs to ensure colleague work product meets business standards.
• Providing guidance and support to colleagues to assure adherence to procedures.
• Supporting the preparation and maintenance of monthly quality metrics for colleagues
• Maintaining current knowledge of privacy laws and other regulatory requirements applicable to legal order processing.
• Conducting quality sampling of work performed for the indexing, decisioning and fulfilment functions.
• Supporting quality control projects or training initiatives as required.

Minimum Qualifications

• 1-2 years working in a subpoena or other regulatory processes supporting a quality control process.
• Strong knowledge and understanding of legal terminology and critical thinking skills.
• Experience specifically understanding and interpreting legal order requests.
• Strong computer skills with proficiency in MS Office Suite.
• Able to work independently and as a team player.
• Strong written and oral communication skills.
• Meticulous attention to detail.
• Able to quickly train on, navigate, and extract information from a variety of databases and information platforms.
• Highly organized and able to work productively in a fast-paced environment with shifting priorities.
• Excellent organization and time management skills.
• Able to analyze and problem solve.

Salary Range: $20.00 to $38.45 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our .American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees – to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.

Salary: $20 – 38.45 per hour

Location: Sunrise, FL

Date: Fri, 20 Dec 2024 23:27:30 GMT
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