Law Firm Intake Specialist – Admin Assistant

Job Description

Job Ttitle: Law Firm Intake Specialist – Admin Assistant

Company: Sintia Solis Law Firm PLLC


Description: Our rapidly-growing law practice is seeking a full-time legal intake specialist to join our team! You’ll survey prospective clients and empathize with them on the details of their case, manage new client onboarding and data entry, and help our attorney’s book and manage their appointments. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, and a passion for helping others, apply today!Responsibilities:

• Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood
• Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently
• Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base
• Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly

Qualifications:

• Previous legal experience a plus
• Previous customer service or sales experience preferred
• High school diploma or GED is a requirement; Bachelor’s degree is a plus

About Company:
Sintia Solis Law Firm is a client-focused legal practice specializing in immigration, personal injury, criminal defense, and family law. We pride ourselves on providing personalized service and expert guidance to help clients navigate their legal challenges. Our team, led by experienced attorney Sintia Solis, is committed to advocacy and integrity, ensuring every client receives compassionate support and effective representation. Join us in our mission to empower individuals and families during their most critical times.

Salary:

Location: Pasadena, TX

Date: Thu, 31 Oct 2024 23:22:30 GMT


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